Privacy policy

Last Updated: August 25, 2026

Overview

Gevalin operates this website and online store to provide customers with products, services, and a convenient shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or communicate with us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

Personal Information We Collect

Information You Provide to Us

When you interact with Gevalin, we may collect personal information that is necessary to provide our services, process orders, and communicate with you.

The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, billing address, and shipping address.
  • Order Information: Products purchased, order history, transaction details, returns, exchanges, and customer service communications.
  • Payment Information: Payment details required to complete transactions. Payment information is securely processed through trusted payment providers and is not stored directly by Gevalin.
  • Account Information: Account details, preferences, and settings if you create an account with us.
  • Communication Information: Information you provide when contacting our customer service team.

Information Collected Automatically

Website Usage Information

When you visit our website, certain information may be collected automatically, including:

  • Device information
  • Browser type
  • IP address
  • Network information
  • Pages visited and interactions with our website
  • Information collected through cookies and similar technologies

This information helps us improve website performance, understand customer preferences, and provide a better shopping experience.

Sources of Personal Information

How We Collect Information

We may collect personal information from the following sources:

  • Directly from you: When you place an order, create an account, contact us, or provide information through our website.
  • Automatically: Through cookies, analytics tools, and similar technologies when you browse our website.
  • Service Providers: From companies that help us operate our business, such as payment processing, shipping, website hosting, and customer support services.

How We Use Your Personal Information

Providing and Improving Our Services

We may use your personal information for the following purposes:

  • Process and fulfill your orders.
  • Process payments and provide transaction confirmations.
  • Arrange shipping and handle returns or exchanges.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and shopping experience.
  • Send order updates and service-related communications.
  • Provide marketing communications where permitted by law.
  • Detect and prevent fraud, unauthorized transactions, and security issues.
  • Comply with applicable legal requirements.

How We Share Personal Information

Sharing Information to Provide Our Services

Gevalin may share your personal information with trusted service providers and partners when necessary to operate our business, provide our services, and complete your transactions.

We may share information with:

  • Shopify: Our online store is powered by Shopify, which provides the technology platform that allows us to operate our website, process orders, and provide shopping services.
  • Payment Providers: Payment service providers that securely process transactions and payments.
  • Shipping Providers: Companies that help us deliver your orders and manage shipping services.
  • Service Providers: Companies that assist with website operations, analytics, customer support, security, and business operations.
  • Legal Requirements: Authorities or other parties when required by applicable laws, regulations, legal processes, or to protect our rights and the security of our services.

We do not sell your personal information to third parties for monetary compensation.

Relationship with Shopify

Shopify Platform Services

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell products and provide services to you.

Shopify may collect and process certain information related to your use of our store, including information required to operate, maintain, and improve its services. Information submitted through our website may be processed by Shopify and other service providers involved in providing our services.

For more information about how Shopify handles personal information, please refer to Shopify's own privacy practices.

Cookies and Similar Technologies

Website Experience and Analytics

Gevalin uses cookies and similar technologies to improve website functionality, remember customer preferences, analyze website usage, and provide a better shopping experience.

Cookies may help us understand how visitors use our website, improve our services, and provide relevant content and marketing communications where permitted.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Data Security

Protecting Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Payment information is processed through secure payment providers using appropriate security measures. However, no method of electronic transmission or storage is completely guaranteed to be secure.

Data Retention

How Long We Keep Information

We retain personal information only for as long as necessary to provide our services, process transactions, maintain business records, comply with legal obligations, resolve disputes, and enforce our policies.

The length of time we keep information may vary depending on the type of information and the purpose for which it was collected.

Your Privacy Rights

Your Choices Regarding Personal Information

Depending on applicable privacy laws and where you live, you may have certain rights regarding your personal information, including:

  • Right to Access: Request access to personal information we hold about you.
  • Right to Delete: Request deletion of personal information where permitted by law.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt Out: Request to opt out of certain marketing communications or data processing activities where applicable.
  • Right to Manage Communications: Unsubscribe from promotional emails by using the unsubscribe option provided in our messages.

To exercise your privacy rights, please contact us using the information provided in the Contact section below. We may need to verify your identity before processing certain requests.

Children's Privacy

Protection of Children's Information

Gevalin's website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate steps to remove such information.

Changes to This Privacy Policy

Policy Updates

Gevalin may update this Privacy Policy from time to time to reflect changes to our business practices, services, legal requirements, or privacy standards.

When changes are made, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

Contact Us About Privacy

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Gevalin
Business Address: 1013 SW 15th Ave, Fort Lauderdale, FL 33312, United States
Email: hello@gevalin.shop
Phone: +1 954-890-6028
Customer Service Hours:
Monday – Saturday: 9:00 AM – 6:00 PM ET
Sunday: Closed